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Dimmable AC90V-260V 5W7W9W12W15W18W20W LED Downlights Epistar Chip COB Recessed Ceiling Lamps Spot Lights For Home illumination

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Note: We usually send 220V when sending the product. If you need 110V, please note otherwise when ordering
Features :
Input Voltage:AC85-265V/110V/220V 50/60Hz
Power:5W/7W/9W/12W/15W/18W20W
Dimmable: Yes
Color Rendering Index(CRI):>Ra85
Beam Angle:60°
LED CHIP:C0B Chip(Epistar)
Luminous Flux:95~110LM/W
Temperatures:-25 to 45°
Level of Protection:IP52
Color Temperature: Warm White:(2700K-3000K); Natural White:(4000K-4200K);Cold White:(6000K-6500K)
Life:50000~80000 Hours/RoHS/FCC/3C
Material: Die casting Aluminum +Lens
Advantages
1.Energy saving 45-70% than fluorescent lamp/halogen lamp/incandescent lamp and long life:>80000H.
2.Enviromental protection, no mercury, lead, UV and thermal radiation, Eye protection, quickly activate.
3.High-powered inside LED driver, import LED chip, good quality AL, good dissipation, low light decrease.
Package Included:
1pcs  COB Downlight
1pcs   LED Driver
Our quality control:
* All products must go through five checks before manufacturing process.
* Raw material full check before production.

Application Scene

Home, Shop, Office, Hotel ,supermarket, display hall, museum, boutique ,KTV, bar, shopping mall, etc.

Shipping policy

Note: DHL/UPS/FedEx Express usually takes about 5-7 working days to the destination, And it’s about 7-10 work days by EMS or TNT. China post Air Mail and China post Air Parcel takes 20 to 35 days to ship to worldwide.
We will send the goods within 3 business days after the full payment has been confirmed. If the payment is not available, your order will be closed automatically.

Return and exchange policy

1. All the goods are inspected before shipment, so if you are not satisfied with the purchase, you can exchange the items in one week and you must contact us within 24 hours of the receipt of your purchase.
2.All return items must be in its original conditions, including box and accessories. Man-made defects are not guaranteed, such as broken, scratched and so on.

FAQ

1. Buyer’s early confirmation will be highly appreciated after receiving the items.
2. Since your feedback is very important to our business’s development , we sincerely invite you to leave positive feedback for are satisfied with our product and service.
3. Please contact us before leaving any negative or neutral feedback. We will  solve any problems Thanks you for understanding!

 

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Homely Lights (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://homelylights.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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